Shipping Origin
All orders are processed and shipped from Chile.
- International orders: Shipped via Correos de Chile or EMS, depending on availability and preference.
- Domestic orders: Shipped via Correos de Chile, Starken, or Bluexpress, depending on the fastest option.
Tracking Number
All shipments include a tracking number sent to your email, allowing you to monitor your order in real time.
Shipping Costs
- Product preparation and packaging
- Transportation from Chile to your location
- Administrative handling of your order
Delivery
Shipping Rates: Vary by weight and dimensions. Group items in a single order to save cost and time.
Express Shipping Options: EMS available for international orders. Contact us for a quote.
Changes to Delivery Address: Contact us ASAP. Changes may not be possible after dispatch.
Processing Time
- Preparation time varies by workload and item complexity
- All products are handmade; extra time ensures quality
- I reserve the right to change the estimated processing time. Any delays will be communicated by email
Estimated Delivery Time
- North America: Up to 5 business weeks
- Rest of the world: Up to 9 business weeks
Times include processing, shipping, and transit. Estimates only.
Customs & International Procedures
- International shipments may have taxes or duties. Customer responsible.
- Check local customs for fees or restrictions before ordering.
Possible Delays
- Delivery may vary due to customs, weather, holidays, or postal congestion
- November–February may have extra delays due to holidays
Customer Recommendations
- Ensure your shipping address is complete and accurate
- Group items in a single order to avoid extra costs
- Keep your tracking number and check order status
- For urgent shipments, contact us before ordering